The term job shadowing refers to working alongside another employee to learn about their organization, skills, roles, and responsibilities. Job shadowing provides an opportunity for participants to share knowledge, hone their leadership skills, and have a better understanding of their career options.
Also known as work shadowing, job shadowing provides participants with the opportunity to learn more about an organization as well as the roles and responsibilities of a specific position. Generally, there are three beneficiaries of these programs:
Job shadowing can be as simple as a one-time event or as complex as a rotational program. For example, a product manager can job shadow a call center representative and listen to customers voice their opinions and complaints. New employees can be assigned to a number of departments on a rotational basis, spending weeks shadowing a number of employees.